Telephone service providers replacing their copper networks with fiber—a transition known as "IP" or "tech" transition—must comply with rules designed by the Federal Communications Commission to protect customers. The
Consumer Action has learned that the Federal Communications Commission’s Consumer and Governmental Affairs Bureau will host a "Technology Transitions" information session on Monday, Sept. 26, 2016 from 1-2 p.m. at the F
Over the past couple of years the FCC has been working with consumer groups, telephone companies and others to think about how to make the transition to modern networks as seamless as possible. Here are few new rules that will help make that ha
Residents, community organization staff and volunteers in South Florida's West Delray Beach area learned how phone technology is evolving and how to stay safe on the Internet during a series of presentations and trainings Consumer Action held in
Over the course of the trial, we at AT&T have worked together with local groups and organizations to hold meetings, events and information sessions to talk to West Delray Beach residents and community members about the trial. What it is, what it
During natural disasters or widespread emergencies, wireless voice networks can be overwhelmed, and text messages to loved ones have a higher likelihood of getting through.
If you don’t use your cell phone much, consider a prepaid plan. Unless you choose to “re-up” your minutes, you can’t go over your limit.
Some carriers send text alerts as you approach your service limits or once you begin incurring overage charges.
If your phone is lost or stolen, notify your carrier right away so that service can be turned off to avoid unauthorized use, for which you may be liable.
Using your smartphone or other data-ready wireless device to watch high definition streaming video uses significantly more data that viewing in “standard quality” mode.