Telephone service providers replacing their copper networks with fiber—a transition known as "IP" or "tech" transition—must comply with rules designed by the Federal Communications Commission to protect customers. The
Consumer Action has learned that the Federal Communications Commission’s Consumer and Governmental Affairs Bureau will host a "Technology Transitions" information session on Monday, Sept. 26, 2016 from 1-2 p.m. at the F
Over the past couple of years the FCC has been working with consumer groups, telephone companies and others to think about how to make the transition to modern networks as seamless as possible. Here are few new rules that will help make that ha
Residents, community organization staff and volunteers in South Florida's West Delray Beach area learned how phone technology is evolving and how to stay safe on the Internet during a series of presentations and trainings Consumer Action held in
Over the course of the trial, we at AT&T have worked together with local groups and organizations to hold meetings, events and information sessions to talk to West Delray Beach residents and community members about the trial. What it is, what it
Customers of all major carriers can check their usage at any time by visiting the company’s website.
By July 1, 2012, the wireless industry will launch an education campaign for consumers on the safe use of smartphones.
When traveling abroad, avoid high charges for international data roaming by turning off the mobile network on your smartphone and using Wi-Fi (wireless internet) to browse the Web or send email.
If your phone is lost or stolen, notify your carrier right away so that service can be turned off to avoid unauthorized use, for which you may be liable.
Ask your carrier if you can update your cell phone’s roaming capability to give your phone a signal boost. Updating may improve reception.