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2018

December

10

• Headlines | Your apps know where you are (and aren’t keeping it secret). {/exp:ce_str:ing}

  Many consumers know that apps can track people’s movements. But as smartphones have become ubiquitous and technology more accurate, an industry of snooping on people’s daily habits has spread and grown more intrusive.

  {/exp:ce_str:ing}

06

• Headlines | Is Netflix’s ‘Friends’ deal the end of an online entertainment era?. {/exp:ce_str:ing}

  Netflix has renegotiated a deal with production outfit Warner Bros. and its parent company AT&T/WarnerMedia for domestic rights to the show "Friends." The New York Times reported a price of $100 million—a whopping increase of $70 million…

05

• Headlines | Digital divide is wider than we think. {/exp:ce_str:ing}

   According to the Federal Communications Commission, everyone in sprawling Ferry County has access to broadband internet.  But that is not the reality experienced by the roughly 7,500 residents of this Washington county, which is rich…

• Headlines | How Trump appointees curbed a consumer protection agency. {/exp:ce_str:ing}

  One year after Mick Mulvaney’s arrival, he and his political aides have constrained the Consumer Financial Protection Bureau from within, achieving what conservatives on Capitol Hill had for years been unable to do, according to…

• Headlines | This watchdog agency is smaller, quieter and less active under Trump. {/exp:ce_str:ing}

  Under the Trump administration, the Consumer Financial Protection Bureau (CFPB) has seen its role diminished.

  “People wondered when I got — when I took the job if I was going to try and shut the…

03

• Press Releases | Paper or digital? Consumer Action joins new campaign to protect consumers’ right to choose (Keep Me Posted North America launches today). Consumer Action joins new global advocacy campaign working for the right of every consumer to choose, free of charge, how they receive important information from their service providers—on paper or electronically.{/exp:ce_str:ing}
• Headlines | Is your holiday gift spying on you?. {/exp:ce_str:ing}

  From baby monitors to drones, a new guide invites consumers to score products on a privacy scale that slides from "Not Creepy!" to "Super Creepy!"

  The guide is timely; as consumers develop an increasing appetite…

01

• Headlines | 2018’s Best credit cards for bad credit. {/exp:ce_str:ing}

  By and large, secured cards are the best available option thanks to their low fees and easy approvals. While you should try to avoid paying interest by paying your card off in full every month,…

November

21

• Headlines | The FCC’s controversial plan for unwanted robocalls, texts. {/exp:ce_str:ing}

  The U.S. government said Tuesday that it plans to take aim at the scourge of unwelcome phone calls and spam text messages plaguing millions of consumers—but one of its proposals drew sharp rebukes, with critics…

05

• Headlines | How to buy a used phone without getting fleeced. {/exp:ce_str:ing}

  Apple, Samsung and Google have all launched their new phones. Everyone in the world is itching to upgrade to the latest and greatest, but not you. You’re a deal hunter, and while everyone else is…

October

26

• Headlines | A dark consensus about screens and kids. {/exp:ce_str:ing}

  The people who are closest to a thing are often the most wary of it. Technologists know how phones really work, and many have decided they don’t want their own children anywhere near them.

  {/exp:ce_str:ing}

25

• Headlines | Facebook fined $644,000 in Cambridge Analytica data scandal. {/exp:ce_str:ing}

  Britain's information commissioner has slapped Facebook with a fine of $644,000 — the maximum possible — for its behavior in the Cambridge Analytica scandal.

  The Information Commissioner Office's investigation found that between 2007 and 2014,…

18

• Headlines | An A.I. (artificial intelligence) glossary. {/exp:ce_str:ing}

  The last six years have witnessed breakthroughs in everything from self-driving cars to algorithms that can detect diseases, and social networks like Twitter that rely on “artificial intelligence” (A.I.) to determine what content appears on…

17

• Headlines | FCC says Hurricane Michael victims deserve a month of free cell service. {/exp:ce_str:ing}

  The Federal Communications Commission slammed the nation’s wireless carriers Tuesday for failing to quickly restore service to Hurricane Michael victims — and demanded that the companies compensate Florida residents with a month of free cellular…

16

• Press Releases | Consumer groups applaud expanded resources for LEP borrowers. {/exp:ce_str:ing}

  WASHINGTON, D.C.- Today, consumer advocacy and civil rights groups, including Americans for Financial Reform Education Fund, the Center for Responsible Lending, Connecticut Fair Housing Center, Consumer Action, Empire Justice Center, National CAPACD, National Consumer Law…

15

• Headlines | Cybersecurity experts support data beach disclosure law. {/exp:ce_str:ing}

  A slight majority of digital security experts surveyed by the Washington Post's cybersecurity team say the United States should follow in the European Union's footsteps and pass a law that requires companies to disclose data breaches quickly. 

  {/exp:ce_str:ing}

13

• Headlines | Financial companies rack up complaints, but good luck finding them. {/exp:ce_str:ing}

  A NerdWallet analysis of previously undisclosed Consumer Financial Protection Bureau data shows that Green Dot, a dominant prepaid card company, and Credit One, a leading credit card issuer, are among the businesses Americans complain about…

11

• Headlines | Children’s allowances: Debit cards linked to parents’ phones. {/exp:ce_str:ing}

  Parents can now choose from a rapidly expanding menu of prepaid debit cards, aimed at giving them digital oversight of their children’s spending and saving habits.

  Parents can use the apps to establish allowance transfers,…

• Headlines | Experian credit freeze flaw may have revealed your PIN to fraudsters. {/exp:ce_str:ing}

  The credit bureau’s process to retrieve a PIN that safeguards a frozen Experian credit report had a security defect, making it easier for a fraudster to potentially get the PIN, unfreeze the report and open…

10

• Headlines | It’s better for companies to be transparent about privacy bugs. {/exp:ce_str:ing}

  Consumers and regulators have shown they will judge companies far more harshly for covering up data security issues than for openly discussing them. Google just learned the hard way it's better to be transparent about…

• Headlines | The future is creepy when everything becomes a computer. {/exp:ce_str:ing}

  In recent years, the tech industry’s largest powers set their sights on a new target for digital conquest. They promised wild conveniences and unimaginable benefits to our health and happiness. There’s just one catch, which…

08

• Headlines | 3 out of 4 Americans share Netflix, Amazon, Uber accounts. {/exp:ce_str:ing}

  Altogether, 74 percent of Americans are sharing streaming, shopping and mobile accounts such as Netflix, Hulu, Uber, Spotify and Amazon Prime with their family, friends and even exes. But they're not also sharing the tab.

  …
• Headlines | Worried your Facebook account has been cloned?. {/exp:ce_str:ing}

  Facebook users are being duped into thinking that their accounts have been cloned thanks to a viral message that made the rounds of the social networking site on Sunday.

  {/exp:ce_str:ing}

05

• Headlines | New tool for FAFSA completion. {/exp:ce_str:ing}

  Advocates hope new myStudentAid mobile app will mean more applicants finish the FAFSA.

  {/exp:ce_str:ing}

03

• Headlines | Facebook hack puts thousands of other sites at risk. {/exp:ce_str:ing}

  When Mark Zuckerberg introduced an online tool called Facebook Connect in 2008, he hailed it as a kind of digital passport to the rest of the internet. In just a few clicks, users would be…

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