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2019

May

16

• Headlines | FCC wants phone companies to start blocking robocalls by default. {/exp:ce_str:ing}

  The Federal Communications Commission is proposing to push phone companies to "block unwanted calls to their customers by default."

  This would be a major change from now, when customers typically need to opt in for…

• Headlines | How to fix mistakes on your credit report that could cost thousands. {/exp:ce_str:ing}

  Complaints about credit reporting, credit repair services and issues such as errors on individual consumer credit reports made up 43% of all the complaints made to the Consumer Financial Protection Bureau, according to an analysis by the…

• Headlines | 5 things that changed for consumers since Trump became president. {/exp:ce_str:ing}

  Every president brings change. Laws change. Regulations change. The direction of the country changes. That’s what happens. But drop your political lens for a moment.

  Think consumer protection. What happens if you’ve been wronged by…

13

• Headlines | Post your credit bureau complaint and likely get a response. {/exp:ce_str:ing}

  In fact, if you’ve tried to get a credit bureau to remove erroneous information without any progress, try submitting your complaint here: consumerfinance.gov/complaint.  And, what do you know? Having the powerful regulatory agency behind you has…

08

• Headlines | CFPB rule to let debt collectors call, text and email repeatedly. {/exp:ce_str:ing}

  The Trump administration wants to allow debt collectors to call seven times a week and text and email as much as they want. Consumer advocates say the proposal appears designed to shield debt collectors from lawsuits…

02

• Headlines | Google adds way to auto-delete your location history, web activity. {/exp:ce_str:ing}

  Google's  new auto-delete feature will let Google users select how long they want their activity data to be saved for: three months or 18 months. Then, data will be automatically deleted from a user's account after…

01

• Headlines | Would you let the police search your phone?. {/exp:ce_str:ing}

  Studies show that it takes much less pressure than it seems to secure people’s acquiescence. Police often don’t need to use weapons to get people to accede to their requests; they just need to ask.…

• Headlines | Debt collectors could text, email you under new rules. {/exp:ce_str:ing}

  The Consumer Financial Protection Bureau, under President Trump, already has moved to make life easier for payday lenders. It’s expected any day now to do the same for debt collectors.

  The bureau will unveil proposed…

April

26

• Headlines | You can’t stop robocalls. You shouldn’t have to.. {/exp:ce_str:ing}

  Today’s solutions for fighting spam and scam calls are ineffective. But the onus should be on the phone companies, not you, to solve this problem.

  {/exp:ce_str:ing}

22

• Headlines | FTC considering oversight of Facebook’s Zuckerberg. {/exp:ce_str:ing}

  Federal regulators are reportedly considering seeking some kind of oversight of Mark Zuckerberg’s leadership of Facebook over the social network giant’s mishandling of users’ personal information.

  Discussions between Facebook and the U.S. Federal Trade Commission…

• Headlines | Free speech puts U.S. on ‘collision course’ with global limits on big tech. {/exp:ce_str:ing}

  Britain, Germany, Australia, New Zealand and India have adopted or are considering laws that require stricter content moderation by tech platforms. But none of them need to work around free speech protections like the First…

19

• Headlines | Debt collectors may soon text, email consumers. {/exp:ce_str:ing}

  Debt collecting is an age-old business but it may soon receive a 21st-century revamp when the Consumer Financial Protection Bureau, an agency created in the wake of the financial crisis to protect consumers, proposes new…

18

• Headlines | Uber vs. Lyft: Which ride-hailing app is better. {/exp:ce_str:ing}

  While both services look identical, there are major differences. Uber is richer in features and available in more cities. Yet Lyft is more transparent in its receipts about the details of a trip, which can…

• Headlines | Could debt collectors send you texts, emails?. {/exp:ce_str:ing}

  The Consumer Financial Protection Bureau will unveil debt collection rules in a few weeks, the agency’s director said potentially unleashing a battle over the industry’s tactics and consumers’ rights.

  The proposal, which would be the…

15

• Headlines | Streaming TV has become a pricey, complicated mess. {/exp:ce_str:ing}

  There is no real debate about the outcome: The dreams of cord cutters are largely unfulfilled. A transition that some hoped would provide more choice, lower prices and more simplicity instead has delivered frustrating levels…

13

• Headlines | Google’s Sensorvault: A boon for law enforcement. How it works.. {/exp:ce_str:ing}

  Law enforcement officials across the country have been seeking information from a Google database called Sensorvault — a trove of detailed location records involving at least hundreds of millions of devices worldwide, The New York…

11

• Headlines | Net neutrality bill sails through the House but faces uncertain future. {/exp:ce_str:ing}

  House lawmakers approved a Democrat-backed bill that would restore rules requiring AT&T, Verizon and other Internet providers to treat all Web traffic equally, marking an early step toward reversing one of the most significant deregulatory…

09

• Headlines | Presidential campaigns are about to start texting you all the time. {/exp:ce_str:ing}

  Campaigns have discovered the effectiveness of texting voters. Your lock screen won’t be safe this election season.

  {/exp:ce_str:ing}

05

• Headlines | Robo-callers rang Americans’ phones 26 billion times last year. {/exp:ce_str:ing}

  The ever-worsening scourge of robo-calls is receiving renewed attention on Capitol Hill, where top Democrats and Republicans this week are set to take an early step toward cracking down against scammers that prey on consumers'…

04

• Headlines | Millions of sensitive Facebook user records were left exposed. {/exp:ce_str:ing}

  More than 540 million Facebook records — including users’ comments, likes, account names and more — were left exposed by a third-party company on an Amazon cloud-computing server, researchers disclosed, marking the latest major privacy…

• Headlines | Following Equifax hack attack, federal power to punish needed. {/exp:ce_str:ing}

  The hack attack victim provided a short narrative in the CFPB complaint: “My life has been a complete nightmare, for I have been denied credit, turned down employment, and unable to provide adequate shelter for…

03

• Headlines | Congress is taking aim at robocallers. {/exp:ce_str:ing}

  The ever-worsening scourge of robo-calls is receiving renewed attention in Congress, where top Democrats and Republicans this week are set to take an early step toward cracking down on scammers who prey on consumers’ phones.

  …

March

21

• Headlines | Social security scam is making the rounds. {/exp:ce_str:ing}

  Tax season is a time rife with phone scammers as fraudulent callers attempt to cash in on citizens’ fear of the IRS, tax audits and the government in general. But fake IRS calls aren’t the…

• Headlines | FTC plans broad review of Facebook’s tech data practices. {/exp:ce_str:ing}

  The Federal Trade Commission (FTC) is planning to launch a wide-ranging study of tech companies' data practices, in the latest sign of the increased scrutiny that Silicon Valley giants such as Facebook are facing in…

14

• Headlines | Consumer protection wanes under Trump, reports find. {/exp:ce_str:ing}

  Tasked with protecting Americans against harmful financial practices, the Consumer Financial Protection Bureau has taken a less aggressive approach under the Trump administration, according to a pair of new reports.

  Overall enforcement activity has fallen 80 percent…

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