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Library

All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.



Resources for consumers impacted by the COVID-19 outbreak (Spanish)
Library: Spanish | Resources for consumers impacted by the COVID-19 outbreak (Spanish) .

Esta guía se actualiza de forma regular con información acerca de recursos para la pandemia, incluso sobre el paquete de rescate de la ley federal CARES Act. Marque esta página como favorita y visítela regularmente.

En respuesta al brote de coronavirus, agencias gubernamentales y organizaciones privadas han comenzado a ofrecer recursos para ayudar al consumidor con la pérdida de sueldo, la enfermad, y el cierre de escuelas.

Actualizaremos esta guía a medida que surja más información.

Our staff is keeping this resource guide up to date with information about COVID-19 resources, including the federal CARES Act relief package. Bookmark this page and check back regularly.

In light of the recent coronavirus outbreak, public and private resources are becoming available to help deal with lost wages, illness and school closures.

We will continue to update this list as we learn more.

Resources for consumers impacted by the COVID-19 outbreak (Chinese)
Library: Chinese | Resources for consumers impacted by the COVID-19 outbreak (Chinese) .

本指南包含聯邦CARES ACT新冠病毒疫情援助救難經濟安全法案的最新資料

在近期新冠病毒疫情爆發後,各類公私援助信息及資源不斷湧現出來,以協助人們在失去收入後、在患病期間或在學校停課時獲得一些幫助與支持。

我們將會不斷了解新信息,不斷更新以下內容


Our staff is keeping this resource guide up to date with information about COVID-19 resources, including the federal CARES Act relief package. Bookmark this page and check back regularly.

In light of the recent coronavirus outbreak, public and private resources are becoming available to help deal with lost wages, illness and school closures.

We will continue to update this list as we learn more.
Resources for consumers impacted by the COVID-19 outbreak
Library: English | Resources for consumers impacted by the COVID-19 outbreak .

Our staff is keeping this resource guide up to date with information about COVID-19 resources, including the federal CARES Act relief package. Bookmark this page and check back regularly.

In light of the recent coronavirus outbreak, public and private resources are becoming available to help deal with lost wages, illness and school closures.

We will continue to update this list as we learn more.

Getting Up to Speed
Library: English | Getting Up to Speed Broadband internet for low-income households.

Today, high-speed home internet service (broadband) is virtually a necessity for everything from finding a job to doing homework. However, many low-income households are at a disadvantage because broadband has been unaffordable for them. This fact sheet explains more about broadband, including its importance, benefits, availability and pricing. It also presents special programs that offer low-income households fast home internet service at a discount.

IP Transition: Making the Switch
Library: English | IP Transition: Making the Switch The next communication evolution.

This fact sheet explains what Internet-based (IP) telephone service is, why the transition away from traditional (copper-based landline) phone service is happening and what advantages this type of connection offers for consumers. The brochure also explains consumers’ service options and how they can make a smooth transition.

Questions & Answers about the IP Transition
Library: English | Questions & Answers about the IP Transition Connecting you with new changes to the phone system.

This backgrounder answers many of the questions that consumers may have about the transition from traditional (copper-based landline) phone service to Internet-based service. Written in Q&A format, the guide introduces terms consumers should understand, explains how the transition will take place and why it’s important to them, and addresses nuts-and-bolts concerns they may have about switching to a new type of service.

IP Transition: Making the Switch (Spanish)
Library: Spanish | IP Transition: Making the Switch (Spanish) La nueva evolución en la comunicación.

Esta hoja informativa explica lo que es el servicio telefónico basado en Internet (IP), por qué se está dejando de usar el servicio telefónico tradicional (línea fija de cobre) y las ventajas que aporta al consumidor el servicio IP. El folleto también explica las opciones de servicio para el consumidor y cómo cambiarse al servicio IP sin dificultades.

IP Transition: Making the Switch (Vietnamese)
Library: Vietnamese | IP Transition: Making the Switch (Vietnamese) The next communication evolution.

Bản tin xác thực này giải thích dịch vụ điện thoại gọi qua mạng điện toán cơ bản IP (Internet-based) là gì, lý do tại sao có sự chuyển đổi từ từ để thay thế dịch vụ điện thoại cổ điển (dây dẫn bằng đồng) và dịch vụ điện thoại mới này cung ứng các ưu điểm cho khách hàng. Bản cẩm nang cũng giải thích các dịch vụ khác nhau để khách hàng lựa chọn và cách họ có thể nhịp nhàng chuyển sang dịch vụ mới.

This fact sheet explains what Internet-based (IP) telephone service is, why the transition away from traditional (copper-based landline) phone service is happening and what advantages this type of connection offers for consumers. The brochure also explains consumers’ service options and how they can make a smooth transition.

IP Transition: Making the Switch (Chinese)
Library: Chinese | IP Transition: Making the Switch (Chinese) The next communication evolution.

本文對於網絡電話通訊轉換(IP Transition)有詳盡的解釋,包括電話服務正從傳統的(銅製地下電線)改變成使用網絡通訊,以及這種新的聯繫方式對消費者的各項優點。手冊中同時清楚列明消費者的通訊服務選擇,以及客戶將如果順利轉換並加入這種最新的通訊服務。

This fact sheet explains what Internet-based (IP) telephone service is, why the transition away from traditional (copper-based landline) phone service is happening and what advantages this type of connection offers for consumers. The brochure also explains consumers’ service options and how they can make a smooth transition.

IP Transition: Making the Switch (Korean)
Library: Korean | IP Transition: Making the Switch (Korean) The next communication evolution.

이 안내서는 인터넷 프로토콜(Internet Protocol, IP) 기반 전화서비스의 정의, 전통적인(구리선 기반 유선) 전화 서비스로부터 전환하는 이유, 그리고 IP 기반 네트워크가 고객들에게 제공하는 장점 등에 대해 설명하고 있습니다. 이 출판물은 또한 소비자들의 서비스 옵션과 부드러운 전환 방법 등에 대해 설명하고 있습니다.

This fact sheet explains what Internet-based (IP) telephone service is, why the transition away from traditional (copper-based landline) phone service is happening and what advantages this type of connection offers for consumers. The brochure also explains consumers’ service options and how they can make a smooth transition.

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