Released: February 09, 2017
Is your info safe when dealing with an overseas call center?
Source: David Lazarus, L.A.Times (Paid Registration)
It’s a sure bet that at some point in your consuming life, you’ve interacted with an overseas call center.
Dave says he recently opened a Citibank credit card account. What worries Dave is that he was asked for his Social Security number and birth date to verify his account status. By disclosing such sensitive info to people in another country, he fears — not unreasonably — that he could be increasing his odds of fraud or identity theft. Provide your personal info only when you’ve initiated the call.
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