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Archives: Blog

Archive of previous Blog Posts from WirelessEd.



  • Providers of home voice phone service have obligations

    Telephone service providers replacing their copper networks with fiber—a transition known as "IP" or "tech" transition—must comply with rules designed by the Federal Communications Commission to protect customers. The

  • August

  • FCC event on ‘technology transition’ open to public

    Consumer Action has learned that the Federal Communications Commission’s Consumer and Governmental Affairs Bureau will host a "Technology Transitions" information session on Monday, Sept. 26, 2016 from 1-2 p.m. at the F

  • February

  • New FCC rules about transition to New Phone Network

    Over the past couple of years the FCC has been working with consumer groups, telephone companies and others to think about how to make the transition to modern networks as seamless as possible.  Here are few new rules that will help make that ha

  • January

  • Florida workshops on new phone network

    Residents, community organization staff and volunteers in South Florida's West Delray Beach area learned how phone technology is evolving and how to stay safe on the Internet during a series of presentations and trainings Consumer Action held in

  • 2015


  • Partnering with nonprofits and local organizations

    Over the course of the trial, we at AT&T have worked together with local groups and organizations to hold meetings, events and information sessions to talk to West Delray Beach residents and community members about the trial. What it is, what it

  • August

  • Digital You debuts with guidance, tools and more

    Did you know, 21% of internet users have had an email or social networking account compromised or taken over by someone else without permission? Digital You is a new program from AT&T that offers tools, tips, apps, guidance and community educat

  • March

  • Moving connections forward for the West Delray Beach community

    For well over 100 years, the traditional phone network has served America well. Many fondly recall desktop rotary phones and phone booths. But many others have never seen – or used – these antiquated devices. Communications technology h

  • February

  • Welcome to

    The last decade has been an exciting and important period for the ways in which we connect to one another. Since its invention, the traditional telephone voice network (also known as the TDM network) has dominated the way we communicate, but that is

  • 2014


  • Going all-IP in Alabama and Florida

    The United States is in the midst of a historic network transition that FCC Chairman Wheeler has called “the fourth network revolution,” comparing it to the invention of the printing press, the birth of the railroad, and the advent of ins

  • 2013


  • Take the pledge: I won’t text and drive

    The It Can Wait initiative focuses on educating people – especially teens – about the dangers of texting and driving. The message is simple, yet vital: When it comes to texting and driving, it can wait. As we come up to the Labor D

  • March

  • Mobile data tops voice for first time

    The Telecommunications Industry Association (TIA), an association representing the high tech manufacturers and suppliers of information and communications technology, finds in its 2013 ICT Market Review & Forecast that U.S. wireless data spending

  • January

  • Unfair wireless taxes irk consumers

    Between federal, state and local taxes and fees, American wireless consumers are paying nearly two and a half times more in taxes and fees (17.1%) than the average sales tax rate (7.3%) applied to other taxable goods and services. And unfortunately,

  • 2012


  • ETFs and domestic violence victims

    Most major wireless carriers charge "early termination fees" (ETFs) when customers cancel cell phone contracts. Typically, postpaid (as opposed to prepaid) wireless contracts lock customers into one or two year contracts in return for a free or deepl

  • 23
  • Should you buy an extended warranty for your phone?

    Most mobile devices come with a manufacturer’s warranty—typically for one year. Often, you're given the option to purchase an extended warranty, which would cover manufacturer’s defects for some time beyond one year. Before saying

  • September

  • Chat more sustainably

    Did you just get a new cell phone? Are you wondering what to do with the old one? Recycle it! Donating or recycling cell phones, PDAs, chargers, and batteries has never been easier. When cell phones and accessories are in good working order, you can

  • 18
  • Those text messages ‘can wait’ till you pull over!

    WirelessED partner AT&T is spending tens of millions of dollars to bring attention to the serious road-safety problem of texting while driving. The company's campaign urges us to stop texting while driving and join with others tomorrow (Sept. 19) to

  • 11
  • September 10-16 is National Lifeline Awareness Week

    As consumers struggle to pay their bills in today’s tough economy, it’s more important than ever for everyone to be aware of the Lifeline telephone service discount program. Consumers who qualify for Lifeline pay a fraction of the regular

  • 06
  • Mobile phone users reject apps based on privacy concerns

    More than half of mobile application users have uninstalled or avoided certain apps due to concerns about the way personal information is shared or collected by the app, according to a new survey conducted by the Pew Research Center’s Internet

  • August

  • Paper, plastic…or mobile?

    In April, the Federal Trade Commission held a public workshop to examine the use of mobile payments in the marketplace and how this emerging technology impacts consumers. This event brought together consumer advocates, industry representatives, gover

  • 21
  • Prepaid wireless market growing, with reason

    U.S. prepaid wireless subscribers topped 100 million for the first time, according to a report from analyst Chetan Sharma, with use growing by 12 percent compared with a year ago. With prepaid wireless plans, customers do not have to lock themselves

  • 14
  • Stay connected during a power outage

    As summer temperatures rise, so do the chances of a power outage. Learning about your telephone service and your options will help you stay connected to your family and essential services during an outage or emergency. TIPS: Know if your phone se

  • 08
  • Survey finds overwhelming support for mobile privacy controls

    Marketers, companies and other entities see mobile phones as a rich source of personal information about individuals. Both private and public sectors seek to collect this information. Facebook, among other companies, recently ignited a controversy by

  • July

  • Mobile phones and ‘distracted driving’

    The Washington Post reports today that safety provisions included in the transportation bill signed into law by President Obama this month may encourage states to adopt or strengthen laws intended to protect teenage (and other) drivers from "distract

  • 23
  • A safety net for victims of domestic abuse

    Technology helps victims and their children successfully flee violent batterers, stalkers and rapists. Survivors map roads to new lives on the web by reaching out to shelters and hotlines, researching restraining orders and address confidentiality pr

  • 16
  • Advice for ‘tweeners,’ the new wireless growth market

    Cell phones are not just for adults and teenaged children any more. Nearly six out of 10 (56 percent) parents of “tweeners” (children aged 8-12) have provided their children with cell phones, according to a recent survey conducted by ORC

  • 10
  • Use your mobile phone to be better prepared

    A recent study found that “nomophobia”—the fear of being without your mobile device—is on the rise. Certainly, for many of us, our smartphone is the first thing we reach for in the morning and the last thing we set down at nig

  • 06
  • Young adults and non-whites tend to go online via mobile phones

    Seventeen per cent of cell phone owners do most of their online browsing on their phones, rather than a computer or other device. Most do so for convenience, but for some their phone is their only option for online access, according to a recent surve

  • 02
  • Are you taking your smartphone abroad?

    Last summer, in peak travel season, a WirelessED survey of cell phone users found that 77% of respondents would access materials providing easy instruction and direction on how to use cell phones outside of the U.S., but only 57% know where to find s

  • June

  • Choosing a wireless carrier

    You’ll avoid many potential problems just by choosing the right cell phone and service plan for your needs. Prices for cell phones and data-ready devices vary widely, from a basic phone under $50 up to hundreds of dollars for the latest data-re

  • 22
  • Dread the Dead Zone? Assessing wireless coverage

    Before signing up with a wireless carrier, it's a good idea to learn about the carrier's coverage area, and signal strength, in the areas where you want to use the phone! Getting a new phone and plan and finding out that your office is a "dead zone"

  • May

  • Application Data Privacy Project’s consumer resources

    The Future of Privacy Forum (FPF) Application Developer Responsible Data Use Project (AppPrivacy) aims to provide application developers with the tools and resources necessary to implement responsible information collection and use practices. It also